bkt66 Privacy Policy
bkt66 is fully committed to protecting your personal information. This policy explains how we collect, store, and use your information.
This Privacy Policy ("Policy") applies to all members ("you", "user") who use the website and services of the bkt66 platform ("we", "us"). By using the bkt66 website or app, you are considered to have agreed to the terms of this Policy. Please read this Policy carefully.
1. Policy on Information Collection
What Information We Collect
bkt66 collects the following types of information in order to provide its services:
- Identity Information: Your name, date of birth, national identity card number or passport number.
- Contact Information: Email address, mobile number, and address.
- Financial Information: bKash, Nagad, Rocket, or bank account numbers (for processing transactions).
- Account Information: Username, password (in encrypted form), account balance, and transaction history.
- Device and Technical Information: IP address, browser type, operating system, and device identifier.
- Usage Information: Time spent on the site, pages visited, gaming patterns, and preferences.
How Information Is Collected
We collect information through the following methods:
- Information provided directly by you during registration and account creation.
- Documents submitted through the identity verification (KYC) process.
- Payment information provided during deposits and withdrawals via bKash, Nagad, or Rocket.
- Information collected automatically through cookies and similar tracking technologies.
- Information provided when contacting our support team.
2. Purpose of Information Use
For Providing Services
bkt66 uses the information it collects primarily for the following purposes:
- Creating, managing, and verifying your account.
- Processing all financial transactions including deposits and withdrawals.
- Providing gaming services and bonuses.
- Providing customer service and technical support.
- Verifying your identity to prevent fraud and money laundering.
For Service Improvement
With your consent, we may also use your information for the following purposes:
- To send you information about personalised offers, promotions, and bonuses.
- To improve platform performance and user experience.
- To keep you informed about new games, features, and services.
- To evaluate and analyse the quality of our services.
You may opt out of promotional communications at any time.
For Legal and Regulatory Obligations
We may use your information to comply with applicable laws and regulations, including:
- Complying with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) regulations.
- Implementing responsible gaming policies.
- Preventing minors (under 21) from using the platform.
- Complying with lawful orders from legal authorities.
3. Information Storage and Security
Security Measures
bkt66 follows industry-standard technologies and processes to keep your personal and financial information secure. Our security measures include:
- SSL Encryption: All data transfers are secured through 256-bit SSL/TLS encryption.
- Password Hashing: Your password is never stored directly; only an encrypted hash is stored.
- Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and IDS.
- Regular Security Audits: Regular security tests are conducted by third parties.
- Strict Access Controls: Only authorised personnel can access your information.
Data Retention Period
We will retain your information for as long as your account is active or as needed to provide our services. Even after account closure, certain information may be retained for as long as necessary to fulfil legal obligations, resolve disputes, or meet our contractual obligations. After a specified period, information is securely deleted or anonymised.
4. Sharing Information with Third Parties
bkt66 never sells your personal information to third parties for commercial purposes. Only the necessary information is shared in the limited circumstances described below.
With Payment Processors
To complete deposits and withdrawals, we share the necessary financial information with payment processors (bKash, Nagad, Rocket, and bank transfers). These partners follow their own privacy policies.
With Identity Verification Services
To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) policies, we work with licensed identity verification service providers. Only the information required for verification is shared in this process.
With Legal Authorities
In response to a valid court order, investigation, or legal process, we may share information with the relevant authorities in compliance with applicable law. In such cases, we provide only the information that is directed and necessary.
With Technology Service Providers
To operate the platform, we work with trusted technology partners (such as hosting, analytics, and game providers). These partners are bound by strict data processing agreements and may use information only for specified purposes.
5. Cookies and Tracking Technologies
What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser or device. bkt66 uses the following types of cookies:
- Essential Cookies: Essential for the site to function properly — for login sessions, security, and core functionality.
- Functional Cookies: To remember your language preferences and other settings.
- Analytics Cookies: To measure and improve site performance — this information is aggregated and anonymous.
Cookie Controls
You can disable or delete cookies at any time by changing your browser settings. However, disabling certain cookies may limit some site functionality. Essential cookies are absolutely necessary for providing the service and cannot be disabled.
6. Your Rights
Right to Access and Correct Information
You have the following rights regarding your personal information:
- Right of Access: The right to request information about what data we hold about you.
- Right of Rectification: The right to request correction of inaccurate or incomplete information.
- Right of Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to request restriction of processing of your information in certain circumstances.
- Right to Object: The right to object to the processing of your information for specific purposes.
How to Exercise Your Rights
To exercise any of the rights above, please contact us via live chat or email at: [email protected]. We will respond within a reasonable time after verifying your request. In some cases, we may be unable to delete information due to legal obligations.
7. Minors' Privacy
Protection for Those Under 21
bkt66 strictly provides services to those aged 21 and above. We do not knowingly collect information from any person under the age of 21. If we learn that an account has been created by a minor, we will immediately close that account and delete all associated information.
If you believe a minor is using bkt66, please notify us at [email protected] or via live chat.
8. Policy Changes and Contact
Notice of Policy Changes
bkt66 reserves the right to amend this Privacy Policy as needed. For any significant changes, we will:
- Publish the updated policy on our website.
- Update the "Last Updated" date at the top of the page.
- Send a notification to the registered email if necessary.
If you continue to use bkt66 after the changes, you will be considered to have accepted the new policy.
Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:
- 24/7 Live Chat Support (in Bengali)
- [email protected]
Our privacy team typically responds within 2 business days.